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Support

Support

We're here to help.

01

How do I delete my account?

Go to Profile → Delete Account in the app, or visit https://phiverse.ai/account-deletion to sign in and request deletion from the web. This permanently removes your Phiverse account data including your birth chart and conversation history. On supported devices you may need Face ID, fingerprint, or your device passcode to confirm. App Store or Google Play subscriptions must be cancelled separately in your store account settings.
02

How accurate is my birth chart?

Phi uses the Swiss Ephemeris, the same engine used by professional astrology software and research observatories. Calculations are accurate to within a fraction of an arcsecond.
03

What data do you collect?

Birth details (name, gender, date, time, place), account email, conversations, and subscription status. With permission, the app may access your photo library only when you pick or save an image. We do not display advertising or use cross-app advertising tracking. See our Privacy Policy for full details.
04

How do I manage my subscription?

Open the Phi app → Profile → Plan to see plans, restore purchases, or manage your subscription. You can also cancel or change plans in your Apple ID or Google Play subscription settings. Purchases are billed through the store where you subscribed.
05

How do I contact support?

Email us at support@phiverse.ai. We're happy to help.

Get in touch

For questions, feedback, or account issues, reach out to us at support@phiverse.ai